Privacy Policy

Scope

This policy sets out how Entimos Pty Ltd trading as Entimos Accounting (“Entimos Accounting”, “we”, “us”, “our”) collects, holds, uses and discloses personal information.

We collect, hold, use and disclose personal information to carry out our accounting, taxation and advisory services in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and other applicable laws.

Collection of personal information

Entimos Accounting only collects personal information (including sensitive information) that is reasonably necessary to provide our accounting, taxation and related advisory services to you.

We generally collect personal information directly from you or your authorised representative when we are handling your taxation, accounting and financial needs.

Personal information may include your name, contact details, date of birth, tax file number, ABN, business and other personal financial information. Sensitive information may include details about your health insurance policy, marital and/or de facto status, and any other information required by a taxation and accounting service provider.

The handling of Tax File Numbers (TFNs) is subject to special rules under the Privacy (Tax File Number) Rule 2015.

We may also collect personal information from third parties or publicly available sources where necessary to properly provide our services.

We may collect limited information through our website or social networking services (such as Facebook) to improve our website, respond to enquiries, and receive feedback from the community.

Information technology security practices

All personal information collected by Entimos Accounting is stored on our internal business systems. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Where we engage trusted IT or website service providers to support our business operations, any access to personal information is limited and subject to appropriate confidentiality and security obligations.

We use email systems to manage communications and, where applicable, mailing lists. Where consent is required, we will seek your express consent before using your information for those purposes.

Use and disclosure of personal information

Entimos Accounting primarily uses personal information for the purpose for which it was collected, including to provide accounting, taxation and advisory services.

We may disclose personal information where required or authorised by law, including to comply with legal obligations, court orders, subpoenas or regulatory requests.

We may also use personal information to protect the rights, property or safety of Entimos Accounting, our clients or third parties.

We do not sell, trade or otherwise deal in personal information.

Sensitive information is not disclosed unless required by law or with your explicit consent.

Overseas disclosure

In some circumstances, personal information may be disclosed or stored overseas, including where necessary to properly handle taxation matters or where website analytics services store data outside Australia.

Where overseas disclosure occurs, we take reasonable steps to ensure that appropriate safeguards are in place, such as contractual obligations or comparable privacy protections.

Data retention and disposal

We retain personal information for as long as necessary to provide services to you and to comply with our legal and regulatory obligations.

When personal information is no longer required, and where permitted by law, we take reasonable steps to securely destroy or de-identify the information.

Data breaches

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and relevant authorities in accordance with applicable law.

Accessing and correcting your personal information

You may request access to the personal information we hold about you. In most cases, we will provide access and take reasonable steps to correct personal information if it is inaccurate, out of date or incomplete.

We aim to make this process as simple as possible.

Complaints

If you have a complaint about how we have handled your personal information, you may contact us in writing using the details below. We will respond to complaints within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone on 1300 363 992.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to ensure it remains current. Any changes will take effect when the updated policy is published on our website.